Post by account_disabled on Jan 24, 2024 5:28:04 GMT -5
Pain in the back and joints is exactly the case when a person immediately calls a doctor. Therefore, clinics that treat such diseases need call analytics more than anyone else. This is proven by the experience of the Stamina Medical Center. With the help of call tracking, the company was able to understand how contextual advertising works and increase website conversion. Build more accurate reporting and improve quality of service. Reading time: 11 minutes Project Features Problems and goals Project work results Understanding Advertising Effectiveness Building reports Increased conversion Understanding how the customer journey is built Optimization of work with calls.
Results Client: Stamina Fax Lists Back and Joint Center Specialization: treatment of diseases and disorders of the musculoskeletal system, back, joints, rehabilitation after injuries and operations Region: Ukraine, Kiev Period of use of Ringostat: from May 2018 to the present day Project Features The Stamina Back and Joint Center specializes in the treatment of back and joint diseases without medications or surgeries. At the moment, the main online representation of the company is the landing page staminakiev.com.ua. Stamina clinic case The website contains a description of treatment methods and an online registration form.
In it, the user can list the symptoms that bother him. But such things are easier and faster to describe in conversation, which is why potential patients of the center call most often . Usually in the medical field, clients do not like to wait for feedback - in case of acute pain, a person wants to contact a specialist as quickly as possible. Therefore, calls make up 87-90% of initial calls at the center. An administrator takes calls at the center. He also advises on services and problems that doctors work with. If the situation is unusual and you need to connect a doctor, the administrator gives him the patient’s contacts, and the specialist calls back as soon as possible.
Results Client: Stamina Fax Lists Back and Joint Center Specialization: treatment of diseases and disorders of the musculoskeletal system, back, joints, rehabilitation after injuries and operations Region: Ukraine, Kiev Period of use of Ringostat: from May 2018 to the present day Project Features The Stamina Back and Joint Center specializes in the treatment of back and joint diseases without medications or surgeries. At the moment, the main online representation of the company is the landing page staminakiev.com.ua. Stamina clinic case The website contains a description of treatment methods and an online registration form.
In it, the user can list the symptoms that bother him. But such things are easier and faster to describe in conversation, which is why potential patients of the center call most often . Usually in the medical field, clients do not like to wait for feedback - in case of acute pain, a person wants to contact a specialist as quickly as possible. Therefore, calls make up 87-90% of initial calls at the center. An administrator takes calls at the center. He also advises on services and problems that doctors work with. If the situation is unusual and you need to connect a doctor, the administrator gives him the patient’s contacts, and the specialist calls back as soon as possible.